Data protection essentials

• Why does data protection concern me?
• Which data should be protected?
• How may personal data be used?
• What does data minimization and purpose limitation at work mean?
• How should data be handled at the workplace (TOMs)?
• What is the correct handling of data protection violations and what are the rights of the persons concerned?

We offer this training adapted to many countries and languages.

• English
• French
• German
• Spanish
• Italian
• Croatian
• Dutch
• Estonian
• Hungarian
• Latvian
• Lithuanian
• Norwegian
• Polish
• Portugese
• Serbian
• Swedish

Other versions are available upon request.

• Does this training replace the 45-minute data protection course for all employees?
  No, this training is aimed specifically at employees without a fixed workstation, while the “Data protection for employees” training is aimed at desk employees.
• Do we have to train all employees and if so, how often?
  Yes, even employees who rarely work with personal data must be trained regularly (preferably annually) in the challenges of data protection. Even if employees do not have the traditional desk job, they come into contact with data at work, whether from customers, suppliers, business partners or colleagues.
• Do we need to book a course for every employee?
  Yes, lawpilots bills by the number of employees to be trained. You benefit from our volume discounts. We would be happy to make you an offer.
• Is an exam part of the course?
  Yes, the training concludes with a multi-choice test.
• Do our employees receive a certificate of participation?
  Yes, after completion of the training all participants will receive a certificate. In addition, you as the client have access to our legally compliant reporting for supervisory authorities and data protection audits. There you can see an overview of all employees and can display the training certificates. Try it out at www.lawpilots.com/report with the e-mail address [email protected] and the password demo.

Execution

• How does the training work?
  1. After booking you will receive a course code (e.g., abc123) for each course, which can be redeemed as often as you have booked seats for your employees.
  2. With the course code, your employees launch the course on www.lawpilots.com/go, choose the version they want and complete the training via desktop, mobile phone or tablet.
  3. Upon completion of a training course, your employees will receive a certificate as a PDF file.
  4. With our reporting you as an employer have access to a legally compliant reporting for regulatory authorities and data protection audits.
• Can we use the course on our internal learning platform or on our intranet?
  Yes, we offer our training courses in all common formats for e-learning platforms (SCORM 1.2, SCORM 2004 1st-4th Edition, AICC or TinCan/xAPI).
  Alternatively, we can embed the training courses directly into your intranet. Contact us for an individual solution.
• Can I pause and continue the training later?
  Yes, the progress achieved is automatically saved in the browser.
• Can we adapt the training to our requirements?
  Yes, we can include your logo, the desired contact person and your colors in our training courses.
  In addition, we can adapt the content of the training, for example to include additional, company-specific regulations or a greeting message from your management. Please do not hesitate to contact us.
• How soon can we start training?
  In general, you can start the training on the same day or the following business day after booking. The fastest way is via our online shop.
• Can our employees still access the content later?
  The training stays accessible to all employees as long as the course code is valid.
• We have to train more employees than we expected at the beginning. How do we proceed?
  If you would like to train additional employees, you can book additional online training courses at any time. You benefit from the discounts already granted on your prior booking.
• What do we do in a year when we have to go renew the training?
  If you wish, you can renew the online training courses you have booked for subsequent years. We would be happy to prepare an appealing follow-up offer for you.
• Who do we contact if we encounter problems during training?
  If there are any training problems, our multilingual customer service team will be happy to help you and your staff via live chat, phone or e-mail.
• Can we import a list of our employees in advance?
  Yes, we can import your employees into our reporting in advance. This way you can always see who has not yet completed the training.
• How long can we use the course?
  In general, you have one year to use up your course codes.
• What are the technical requirements? Do we need sound? Does the course run on my mobile phone?
  You don’t have to install anything, all training courses run directly on the browser. We support all modern desktop and mobile browsers starting from Internet Explorer 11. All audio content is also available as a transcript.

Legal terms

• Where is the data stored?
  The subscriber data is stored on a Deutsche Telekom server in Germany that meets the highest data protection requirements.
• Where do the training contents come from? Does the training cover the current legal situation of the GDPR?
  Our training courses are developed in cooperation with our renowned German partners, the law firm Schürmann Rosenthal Dreyer and data protection consultancy ISiCO Datenschutz. This allows us to keep the courses  up to date in accordance with the respective legal situation.
• Is the certificate officially approved?
  Our online training courses meet the legal requirements for effective employee training for data protection in accordance with the data protection requirements from Art. 24 (1) and (2) and Art. 39 (1)(a) GDPR.
  Therefore, they can be used as proof of training for supervisory authorities and data protection audits.
  Data protection authorities have not yet developed official certificates.
• Can we sign a DPA with lawpilots?
  Yes, we offer a standardized data processing agreement.
• Does the training suffice to take the office of a data protection officer?
  Unfortunately not. Our training aims to prepare your employees for the challenges of data protection.